Every unanswered call is a customer calling your competitor
Callers rarely leave voicemails anymore. If nobody picks up, they hang up and dial the next business on the list, and you never even know they called.
After hours & weekends
Emergencies, bookings and new enquiries don't wait for 9 to 5. Your phone rings at 7 PM, Saturday morning and holiday Mondays.
Busy at peak times
When your front desk is helping someone in person, or your crew is on a job site, the next caller hits voicemail.
Staffing is expensive
A full-time receptionist costs tens of thousands a year, and still can't cover nights, lunch breaks, sick days or call spikes.
A receptionist that never sleeps, never puts anyone on hold, and never forgets to follow up
Answers every call instantly
On the first ring, day or night, with a warm, natural voice and your business's greeting. Multiple callers at once means no busy signals.
Books appointments
Checks real availability in your calendar or booking system and books, reschedules or cancels appointments, then texts the caller a confirmation.
Captures & qualifies leads
Asks your qualifying questions, collects contact details and pushes every lead into your CRM, so nobody falls through the cracks.
Transfers what's urgent
Routes emergencies, VIPs or specific requests to the right person live, by rules you set: time of day, keywords or caller type.
Multilingual: English, French & more
Detects the caller's language and responds fluently. Additional languages are available for diverse communities.
Summaries & transcripts
Get an SMS or email after every call with who called, why and what was done, plus a full transcript and recording in your dashboard.
Live on your phone line in three simple steps
No new hardware, no new number and no technical skills required. We do the setup with you.
Tell us about your business
Share your website, services, hours, pricing and the questions callers ask most. We build and train your receptionist on it.
Test it & fine-tune
Call it yourself. Adjust the greeting, voice, booking rules and when calls get transferred until it sounds exactly like your business.
Forward your calls
Forward all calls, overflow or after-hours calls to TRICIQ. From then on, every caller gets answered.
How much are missed calls costing you?
Move the sliders to match your business. Most owners are surprised by the number.
This is an estimate based only on the numbers you enter. Your actual results will vary.
From answered call to finished work, automatically
Answering the phone is only the first step. Behind every call, email and order there's work: entering data, checking documents, chasing approvals and updating systems. TRICIQ's business process automation takes care of it from start to finish.
- Workflow orchestration: approvals, onboarding, order handling and service requests run themselves, with escalation when something stalls.
- Intelligent document processing: invoices, POs, forms and emails are read, validated and posted, with exceptions sent to a person.
- Cross-system data automation: no more re-keying between SAP, Salesforce, spreadsheets and email.
- AI agents with humans in control: AI handles judgement calls within limits you set, and every action is logged.
- Call answered by your AI receptionist"I'd like to reorder 40 cases of item 1182 for Friday."
- Sales order created in SAPCustomer, stock and delivery date checked automatically
- Account updated in SalesforceActivity logged for the account manager
- Confirmation & invoice sentCustomer gets an email; finance gets the document
- Done, with no one re-typing anythingExceptions go to your team for a quick review
Illustrative example
From a one-person shop to a national contact centre
Small businesses
Clinics, trades, salons, law offices and agencies. Answer every call without hiring, for less than the cost of a daily coffee run.
Plans from $59/monthGrowing & multi-location
Consistent call handling across every location, with smart routing between departments, CRM integration and team analytics.
Growth & Scale plansMid-market & enterprise
High-volume voice AI that plugs into SAP, Salesforce and your contact-centre stack, delivered by an engineering team that tests everything it ships.
Enterprise solutionsTrained for the calls your industry actually gets
Pre-built call flows for the questions, bookings and emergencies specific to your business.
Clinics & Healthcare
Appointment booking, prescription refill requests, clinic hours and after-hours routing.
Learn moreDental Offices
New-patient bookings, recall scheduling, insurance questions and dental emergencies.
Learn moreHome Services & Trades
Emergency dispatch, quote requests and job booking for HVAC, plumbing, electrical and more.
Learn moreLaw Firms
Client intake, practice-area screening and consultation booking without missing a potential client.
Learn moreReal Estate & Property
Listing enquiries, showing requests, tenant maintenance calls and lead follow-up.
Learn moreAnd many more
Salons and spas, auto repair, veterinary, restaurants, logistics, property management and professional services.
All industriesWorks with the tools you already use
Bookings, leads and call notes go straight into your systems, with no copy-pasting.
Enterprise-grade engineering behind a simple product
TRICIQ began as a test automation and quality engineering company, automating complex SAP and Salesforce workflows for large organizations. We bring that same discipline to voice AI.
- Rigorously tested. Every receptionist is tested against real-world call scenarios before it goes live.
- Canadian & multilingual. Built in Mississauga for Canadian businesses, with English and French on every plan and more languages from Growth up.
- Real integration expertise. From Google Calendar to SAP S/4HANA, we connect voice AI to the systems that run your business.
- Humans when you need them. Setup, tuning and support come from real people who know your account.
Illustrative example
Business process automation & quality engineering
TRICIQ's specialists automate and test the business-critical processes and systems behind growing and large organizations.
Business Process Automation
Workflows, documents, approvals and data, automated across your systems.
Learn moreSAP Test Automation
EWM, ECC, WM, S/4HANA and Fiori regression automation.
Learn moreSalesforce Testing
Sales Cloud, Service Cloud and SAP–Salesforce integration testing.
Learn moreQuality Engineering
Test managers, functional testers and automation engineers on demand.
Learn moreFrequently asked questions
What is an AI voice receptionist?
An AI voice receptionist is software that answers your business phone line with a natural-sounding voice. It understands what callers say, answers their questions, books appointments, takes messages and transfers urgent calls to your team, 24 hours a day.
Will callers know they're talking to AI?
TRICIQ sounds natural and conversational, but we recommend being transparent, and the default greeting says the caller is speaking with a virtual assistant. Most callers just care that they reach someone right away and get their issue handled.
Do I need a new phone number?
No. You keep your existing number and forward calls to TRICIQ: all calls, only after-hours calls, or only the calls your team can't pick up. Setup takes minutes and you can switch forwarding off at any time.
What languages does it speak?
Every plan speaks English and French. On Growth and higher plans, your receptionist also speaks many other languages, including Spanish, Mandarin, Cantonese, Punjabi, Hindi, Tagalog, Arabic and Portuguese. It detects the caller's language and responds in it automatically, which matters in a country as diverse as Canada.
What happens with urgent calls?
You decide the rules. TRICIQ can transfer the caller live to you or your on-call staff, send an instant SMS alert, or take a detailed message, based on keywords, time of day or caller type.
Does TRICIQ do more than AI receptionists?
Yes. TRICIQ also provides business process automation: automating workflows, documents, approvals and data entry across systems like SAP, Salesforce and email, as well as SAP and Salesforce test automation and quality engineering services.
How long does setup take?
Most small businesses go live the same day. We build your receptionist from your website, services, hours and FAQs, you review it, then you forward your line. Mid-market and enterprise rollouts with system integrations are typically planned over 2 to 6 weeks.
Stop sending callers to voicemail.
Book a free demo and hear the TRICIQ AI Voice Receptionist handle calls like yours. We set it up for you on your existing number, with no long-term contract.